Returns

What do I do in the event an item doesn’t fit?

We know buying clothing online is hard, especially lingerie. So we’ve been working really hard to offer free returns & exchanges for you. Unfortunately at this moment it is economically impossible. In the past year shipping rates have been hiked 3 times. Leaving us no choice as a small business, but to charge for shipping.

We are now accepting exchanges with a $9 shipping fee. Which ist the cost for us to ship the new items to you. (United States ONLY)

We are working on offering international exchanges & returns, but as of July 2022 is still not available. We apologize for the inconvenience. 

Please feel free to email us if you have any further questions on sizing on exchanges.

shopnuezmoscada@gmail.com